So you got a shiny new PC and thought you would install a copy of eClinicalWorks on it.
Bummer – it doesn’t install – doesn’t even do anything – maybe even crashes the PC !
Didn’t want to call support – did you?
If you have some moderate technical knowledge, you can successfully install eClinicalWorks 9.0 (and then upgrade to v10 or beyond) on a Windows 10 Home edition PC (yes you don’t even need a Professional version that costs more and is hard to find).
First – I hope you have a copy of the client.exe or whatever you named it – a copy of the eClinicalWorks client version 9.
This installer doesn’t work on Windows 10 because you don’t have an older copy of Microsoft .NET framework installed.
Installing .NET
a) Press “Windows Logo” + “R” keys on the keyboard.
b) Type “appwiz.cpl” in the “Run” command box and press “ENTER”.
c) In the “Programs and Features” window, click on the link “Turn Windows features on or off”.
d) Check if the “.NET Framework 3.5 (includes .NET 2.0 and 3.0)” option is available in it.
e) If yes, then enable it and then click on “OK”.
f) Follow the on-screen instructions to complete the installation and restart the computer, if prompted.
Installing eClinicalWorks Client
Now that .NET is installed, install the eClinicalWorks client using the elevated administrator privileges by right clicking on it and “Run as administrator”.
This should prompt you with the regular prompts which you can follow and install the client.
OCX Error
Once the installation is completed, you may be prompted with an error when you run eClinicalWorks about a missing OCX or DLL file.
The solution to this is to run the command prompt in administrator privileges and going to the C:\Program Files (x86)\eClinicalWorks (or whatever directory eClinicalWorks is installed) and creating a batch file – lets call it reg.cmd and typing the following line into it
for %%f in (*.ocx *.dll) do regsvr32 /s %%f
Save the file and run right from the command prompt with admin privileges using reg.cmd and enter.
Upgrade to Latest
Now you can start eClinicalWorks and it will prompt you to upgrade to Version 10 or whatever else it is – follow those prompts and you should be all set.
eClinicalWorks Tips and Tricks 